Privacy Policy
What information we collect from donors and visitors, and how we store, use and protect it.
Last updated: October 2026
Mehtag Social Welfare Society (Registered NGO, BCRA-116177) respects your privacy. This policy explains how we handle personal information when you visit our website, contact us or make a donation. By using this website, you agree to the practices described here.
1. Information We Collect
- Personal details: your name, phone number, email address and, where needed, postal address.
- Donation and transaction information: amount, date, bank or payment method, transaction ID and receipt details. We do not store full card numbers, PINs or online banking passwords.
- Messages you send us: information you provide through email, phone, WhatsApp or contact forms.
- Technical data: basic information such as IP address, browser type, device and pages visited, collected through standard server logs and cookies.
2. How We Use Your Information
- To process, verify and acknowledge your donations and issue receipts.
- To respond to your enquiries and refund or correction requests.
- To update you on our programs, camps and relief drives, where you have agreed to hear from us.
- To maintain financial records and meet legal, audit and tax reporting obligations.
- To improve website performance, security and user experience.
3. How Information Is Stored and Protected
Your information is kept on secure systems accessible only to authorized team members who need it for their work. We use reasonable technical and organizational safeguards to prevent unauthorized access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain records only as long as needed for the purposes above or as required by law.
4. Sharing of Information
We do not sell, rent or trade your personal information. We may share it only with:
- Banks and payment service providers, to process your donation.
- Auditors, regulators and government authorities (such as BCRA or FBR) when legally required.
- Trusted service providers who help us run the website, under confidentiality obligations.
Donor names or photographs are never published without your consent.
5. Cookies
Our website may use cookies to keep it working properly and understand how it is used. You can disable cookies in your browser settings, though some features may not work as intended.
6. Your Choices and Rights
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate information or delete it, subject to legal record-keeping requirements.
- Opt out of updates and communications at any time.
7. Third-Party Links
Our website may link to external sites such as social media. We are not responsible for their content or privacy practices, so please review their policies separately.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page with its updated date.
9. Contact Us
For privacy questions or requests:
- Email: mehtagwelfare@gmail.com
- Phone: 0337-1042431
- Address: Plot No 5/532 Ground Floor, Liaquatabad, Karachi
